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- Technical Expertise
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Kestrel Support for Trade Customers
Kestrel has a team in place to support trade customers, whether housebuilders, architects, social housing and local authorities or stockists.
From the Kestrel technical and estimating department, through to customer services, operations and sales, our focus is ensuring customers have the correct products for their project, when they need them.
For 24/7 support, the Kestrel website includes a downloadable product overview, and a detailed specification guide. The technical support section of the Kestrel website also includes CAD drawings, technical bulletins, product guides and information on technical standards.
Architects and Specifiers
For architects and specifiers, the Kestrel team can assist with:
- Project design
- Product specification
- Technical/CAD drawings
Our team can guide you as to the most appropriate products, expected product life, ease of installation and more. We are also able to provide estimates in terms of take-offs and supply full health and safety information about each product in the range.
Housebuilders
The breadth of Kestrel’s range of soffits, fascias, cladding and windowline products makes it a popular choice for new builds and refurbishment projects.
To support housebuilders, Kestrel has a dedicated estimating team with more than two-decades-worth of experience.
You can send electronic or hardcopy tenders and drawings to our estimators and we are able to schedule from drawings or pricing bill of quantities. The Kestrel estimating department offers an average turnaround time of less than 7 days with 99.5% accuracy.
Our technical team can also help with product training and installation advice.
Local authorities and social housing
When you have a large-scale project, Kestrel can deliver.
Where you have a particularly large or complex installation, please call on us at the planning stage. One of our area sales managers can then visit you to advise on the best options for your application.
Our sales and technical teams can guide you to the products most suitable for your project, with information on guarantees and ease of installation. We can also supply full health and safety information about each product in the range.
Stockists
Kestrel has a team of business development managers across the UK with unrivalled experience supporting our stockists.
Kestrel has built a reputation for quality and reliability, focussed on ensuring that our stockists have the products they need, when they need them.
Kestrel has one of the largest raw material storage facilities in the industry, which has helped us to ensure continuity of supply, even in times of shortages. In turn that investments helps us keep our stockists supplied with the products you need for your customers.
For further advice and practical assistance please go to the Kestrel team page where you will find contact details for the customer services, sales, and our technical teams.
We offer a large range of useful technical downloads and product brochures to support you with your construction projects. Which include everything from our installation guides to environmental policies and our BBA certifications. If you are looking for support of any kind please head over to our technical downloads section or for further advice and more practical assistance contact info@kestrelbce.co.uk or call 01724 400454 to speak to a member of our specification team.
